All Systems Operational

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Welcome to Packet's home for keeping the interwebs updated about the status of our platform, API's, and other goodness.

Packet API Operational
90 days ago
100.0 % uptime
Today
Packet Customer Portal Operational
90 days ago
100.0 % uptime
Today
Packet Network Operational
Device Provisioning Operational
90 days ago
99.91 % uptime
Today
EWR1 Device Provisioning Operational
AMS1 Device Provisioning Operational
SJC1 Device Provisioning Operational
NRT1 Device Provisioning Operational
Packet Website ? Operational
EWR1 Block Storage Operational
AMS1 Block Storage Operational
SJC1 Block Storage Operational
NRT1 Block Storage Operational
Packet Customer VPN ? Operational
SEA1 Provisioning Operational
90 days ago
100.0 % uptime
Today
LAX1 Provisioning Operational
90 days ago
100.0 % uptime
Today
IAD1 Provisioning Operational
90 days ago
100.0 % uptime
Today
ORD1 Provisioning Operational
90 days ago
100.0 % uptime
Today
ATL1 Provisioning Operational
90 days ago
100.0 % uptime
Today
DFW1 Provisioning Operational
90 days ago
100.0 % uptime
Today
FRA1 Provisioning Operational
90 days ago
100.0 % uptime
Today
HKG1 Provisioning Operational
90 days ago
100.0 % uptime
Today
SYD1 Provisioning Operational
90 days ago
100.0 % uptime
Today
YYZ1 Provisioning Operational
90 days ago
100.0 % uptime
Today
DFW2 Provisioning Operational
90 days ago
99.98 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Scheduled Maintenance
EWR1 Switch Upgrade Mar 1, 05:05-09:05 UTC
On Sunday, March 1st 2020 at 12:05 AM EST (0505 UTC), we will be implementing a network code upgrade on several of our Top-of-Rack switches in our EWR1 availability zone.

If you have infrastructure that is expected to be impacted by this upgrade, a direct notification via email will have been sent to the primary owner or maintenance email address listed within your Packet organization. Although we have scheduled 4 hours for the upgrade event, we expect the impact to be less than 1 hour for individual server instances between 12:05 AM EST (0505 UTC) and 04:05AM EST (0905 UTC).

During the upgrade, Packet engineers will upgrade the software on the Top-of-Rack switch infrastructure in these datacenters. These updates will be performed using our hitless upgrade technology and should not result in downtime to your infrastructure, pending you are leveraging our default port bonding.

Please reach out to our support team at support@packet.com if you have any questions or concerns.

Thanks,
Team @ Packet
Posted on Feb 14, 14:24 UTC
Past Incidents
Feb 17, 2020

No incidents reported today.

Feb 16, 2020

No incidents reported.

Feb 15, 2020

No incidents reported.

Feb 14, 2020

No incidents reported.

Feb 13, 2020

No incidents reported.

Feb 12, 2020

No incidents reported.

Feb 11, 2020

No incidents reported.

Feb 10, 2020

No incidents reported.

Feb 9, 2020

No incidents reported.

Feb 8, 2020
Resolved - This incident has been resolved.
Feb 8, 07:47 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 8, 07:46 UTC
Investigating - Our engineering team is investigating provisioning errors in our EWR1 facility. Please reach out to support@packet.com should you experience issues.
Feb 8, 07:23 UTC
Feb 7, 2020

No incidents reported.

Feb 6, 2020

No incidents reported.

Feb 5, 2020

No incidents reported.

Feb 4, 2020

No incidents reported.

Feb 3, 2020
Resolved - This incident has been resolved.
Feb 3, 14:33 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 3, 14:30 UTC
Investigating - We are currently investigating an issue with our Block Storage deployment in EWR facility. Customers with existing block storage volumes should not be affected, but new volumes cannot be created.

Should you encounter issues related to this, please reach out to support at support@packet.com.
Feb 3, 13:59 UTC
Resolved - This incident has been resolved.
Feb 3, 06:07 UTC
Investigating - Our engineering team is investigating a deprovisioning issue in EWR1 and SJC1 locations. Please reach out to support@packet.com should you experience issues or if you have any concerns.
Feb 3, 04:19 UTC