All Systems Operational

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Welcome to Packet's home for keeping the interwebs updated about the status of our platform, API's, and other goodness.

Packet API Operational
90 days ago
99.99 % uptime
Today
Packet Customer Portal Operational
90 days ago
99.99 % uptime
Today
Packet Network Operational
Device Provisioning Operational
90 days ago
100.0 % uptime
Today
EWR1 Device Provisioning Operational
AMS1 Device Provisioning Operational
SJC1 Device Provisioning Operational
NRT1 Device Provisioning Operational
Packet Website ? Operational
EWR1 Block Storage Operational
AMS1 Block Storage Operational
SJC1 Block Storage Operational
NRT1 Block Storage Operational
Packet Customer VPN ? Operational
SEA1 Provisioning Operational
90 days ago
100.0 % uptime
Today
LAX1 Provisioning Operational
90 days ago
100.0 % uptime
Today
IAD1 Provisioning Operational
90 days ago
100.0 % uptime
Today
ORD1 Provisioning Operational
90 days ago
100.0 % uptime
Today
ATL1 Provisioning Operational
90 days ago
100.0 % uptime
Today
DFW1 Provisioning Operational
90 days ago
99.93 % uptime
Today
FRA1 Provisioning Operational
90 days ago
100.0 % uptime
Today
HKG1 Provisioning Operational
90 days ago
100.0 % uptime
Today
SYD1 Provisioning Operational
90 days ago
99.8 % uptime
Today
YYZ1 Provisioning Operational
90 days ago
100.0 % uptime
Today
DFW2 Provisioning Operational
90 days ago
99.93 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Past Incidents
May 23, 2019

No incidents reported today.

May 22, 2019
Completed - The x1.small.x86 migration from DFW1 to DFW2 has been completed and all customer are back online. If you are still experiencing issues please contact us at support@packet.com.
May 22, 06:12 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 22, 04:00 UTC
Scheduled - On Wednesday, May 22nd, 2019 at 04:00 UTC, we will be migrating our DFW1 x1.small.x86 server infrastructure to our DFW2 datacenter. This is being done to improve the performance and reliability of your server infrastructure. We estimate that systems will be offline for up to 8 hours.

The owner of organizations with impacted machines have received an individual notice, which will include a specific list of affected servers. Please reach out to support@packet.com with any questions.

Thank you,
Team @Packet
May 21, 22:17 UTC
May 21, 2019

No incidents reported.

May 20, 2019

No incidents reported.

May 19, 2019
Resolved - This incident has been resolved.
May 19, 07:13 UTC
Investigating - We are currently investigating an issue with provisioning and deprovisioning in our EWR1 datacenter. Please reach out to support@packet.com with any questions.
May 19, 06:52 UTC
May 18, 2019

No incidents reported.

May 17, 2019

No incidents reported.

May 16, 2019

No incidents reported.

May 15, 2019

No incidents reported.

May 14, 2019
Resolved - This incident has been resolved.
May 14, 08:23 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
May 14, 07:57 UTC
Identified - The issue has been identified and a fix is being implemented.
May 14, 07:21 UTC
Investigating - Our engineers are currently investigating an issue with our network affecting t1.small.x86 devices in NRT1. Please reach out to support@packet.com should you experience issues.
May 14, 00:07 UTC
May 13, 2019

No incidents reported.

May 12, 2019
Postmortem - Read details
May 17, 21:11 UTC
Resolved - This incident has been resolved.
May 12, 03:58 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
May 12, 03:49 UTC
Identified - Our network engineers are seeing degraded network on one of our TOR switch in EWR1 facility and a fix is being implemented. Please reach out to support@packet.com should you experience issues.
May 12, 03:22 UTC
Investigating - Our engineers are currently investigating a degraded network on one of the tor switch in ewr11 Facility. Please reach out to support@packet.com should you experience issues.
May 12, 02:44 UTC
May 11, 2019

No incidents reported.

May 10, 2019

No incidents reported.

May 9, 2019

No incidents reported.