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All Systems Operational

About This Site

Welcome to Packet's home for keeping the interwebs updated about the status of our platform, API's, and other goodness.

Packet API   Operational
90 days ago
100.0 % uptime
Today
Packet Customer Portal   Operational
90 days ago
100.0 % uptime
Today
Packet Network   Operational
EWR1 Device Provisioning   Operational
AMS1 Device Provisioning   Operational
SJC1 Device Provisioning   Operational
NRT1 Device Provisioning   Operational
Packet Website   ? Operational
EWR1 Block Storage   Operational
AMS1 Block Storage   Operational
SJC1 Block Storage   Operational
NRT1 Block Storage   Operational
Packet Customer VPN   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Feb 21, 2018

No incidents reported today.

Feb 20, 2018

No incidents reported.

Feb 19, 2018

No incidents reported.

Feb 18, 2018

No incidents reported.

Feb 17, 2018

No incidents reported.

Feb 16, 2018
Resolved - This incident has been resolved.
Feb 16, 15:52 EST
Identified - The issues have been identified and we are working on a fix.
Feb 16, 14:05 EST
Investigating - We are investigating reports of elastic IPs being unreachable to a subset of Type 0s in EWR1.
Feb 16, 13:45 EST
Completed - Network upgrade completed.
Feb 16, 06:47 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 16, 06:00 EST
Scheduled - On Friday, February 16th at 6:00 AM EST, we will be upgrading the software on several Type 0 top of rack switches in our EWR1 datacenter. This work is necessary to address several stability-impacting bugs we’ve encountered, as well as to provide additional capacity to support further growth of the Packet platform. Server provisions will be suspended in EWR1 during the maintenance window.

This upgrade only affects a subset of our Type 0 server capacity and no other server types. Your Type 0 machine will be inaccessible on the network for up to thirty (30) minutes while we reload customer-attach switches. Machines will NOT lose power or reboot. If you have a block device attached via iSCSI to your Type 0 machine, the network timeout may be sufficiently long that a reboot may be the quickest way for you to re-attach your volume.

If you'd like to get a specific list of the Type 0 machines of yours that will be impacted, please feel free to reach out to us at help@packet.net or live chat from our customer portal (https://app.packet.net).
Feb 8, 15:52 EST
Feb 15, 2018

No incidents reported.

Feb 14, 2018

No incidents reported.

Feb 13, 2018

No incidents reported.

Feb 12, 2018

No incidents reported.

Feb 11, 2018

No incidents reported.

Feb 10, 2018

No incidents reported.

Feb 9, 2018
Resolved - This issue is now resolved. Please reach out via help@packet.net, should you experience any issues.
Feb 9, 11:30 EST
Identified - We have identified the issue and are working to put a fix in place.
Feb 9, 10:10 EST
Investigating - Our team has identified an issue related to provisioning some Type 0 instances in all facilities. We will update the status as soon as a new information is available.
Feb 9, 09:40 EST
Feb 8, 2018

No incidents reported.

Feb 7, 2018

No incidents reported.