Packet
All Systems Operational

About This Site

Welcome to Packet's home for keeping the interwebs updated about the status of our platform, API's, and other goodness.

Packet API Operational
Packet Customer Portal Operational
Packet Network Operational
EWR1 Device Provisioning Operational
AMS1 Device Provisioning Operational
SJC1 Device Provisioning Operational
NRT1 Device Provisioning Operational
Packet Website ? Operational
Packet Block Storage Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jan 22, 2017

No incidents reported today.

Jan 21, 2017
Completed - The scheduled maintenance has been completed.
Jan 21, 15:01 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 10:00 EST
Scheduled - Packet will be upgrading parts of our internal infrastructure management platform this coming Saturday.

During the upgrade process, the Packet portal and API (including provisioning services) will be unavailable. Existing servers and services will remain working without impact.

If you have any questions or concerns, please reach out to help@packet.net before or during the maintenance.
Jan 19, 22:17 EST
Jan 20, 2017

No incidents reported.

Jan 19, 2017

No incidents reported.

Jan 18, 2017
Resolved - This incident has been resolved.
Jan 18, 15:49 EST
Investigating - We are currently experiencing a switch failure in our Tokyo facility, impacting of provisioning of type-1 and some type-2A server inventory. We will provide an update when connectivity, and thus provisioning, is restored.

Please note that this outage is impacting the ability to provision new server instances, however production access to existing server instances is not impaired.
Jan 18, 12:05 EST
Jan 17, 2017

No incidents reported.

Jan 16, 2017
Resolved - This incident has been resolved.
Jan 16, 11:29 EST
Monitoring - We have corrected a router configuration issue causing intermittent IPv6 reachability and packet loss to server instances in our Parsippany, NJ (EWR1) datacenter, mostly impacting of newly provisioned server instances, beginning this evening.

We believe to have this outage fully resolved at this time, and are continuing to monitor the situation.
Jan 15, 23:24 EST
Jan 14, 2017

No incidents reported.

Jan 13, 2017

No incidents reported.

Jan 12, 2017

No incidents reported.

Jan 11, 2017

No incidents reported.

Jan 10, 2017

No incidents reported.

Jan 9, 2017

No incidents reported.

Jan 8, 2017

No incidents reported.