Packet
All Systems Operational

About This Site

Welcome to Packet's home for keeping the interwebs updated about the status of our platform, API's, and other goodness.

Packet API Operational
Packet Customer Portal Operational
Packet Network Operational
EWR1 Device Provisioning Operational
AMS1 Device Provisioning Operational
SJC1 Device Provisioning Operational
NRT1 Device Provisioning Operational
Packet Website ? Operational
EWR1 Block Storage Operational
AMS1 Block Storage Operational
Packet Customer VPN ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 28, 2017

No incidents reported today.

May 27, 2017
Completed - The scheduled maintenance has been completed.
May 27, 05:36 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 27, 05:07 EDT
Scheduled - We will be conducting a platform upgrade to our core API. During this time, users may see elevated errors from our portal and API.
May 26, 10:05 EDT
May 26, 2017

No incidents reported.

May 25, 2017
Completed - NRT1 Network Maintenance has concluded.
May 25, 12:25 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 25, 11:01 EDT
Scheduled - Spring cleaning is well under way here at Packet, and it’s time for us to rid our network of some bugs that we’ve uncovered in the past few months. As such, we’ve scheduled a maintenance event that will impact some servers in NRT1.

**Impact & Scope of Work**
During the maintenance, we will upgrade software on switches delivering service to Type 0, Type 2, and Type 2A servers in NRT1 (note: Type 1 servers will not be impacted).

Impacted servers will be inaccessible on the network for a maximum period of approximately (15) minutes while we reload upstream switch pairs. We will also suspend server provisioning in NRT1 during the maintenance window.

Server power will not be interrupted - as such there is no need to log into machines following this event to verify operations or restore services.
May 24, 00:37 EDT
May 24, 2017

No incidents reported.

May 23, 2017
Resolved - This incident has been resolved.
May 23, 10:30 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 23, 10:11 EDT
Investigating - We are currently investigating an issue where all new server provisions are not being processed and set on the "Queue" state.
May 23, 09:47 EDT
May 22, 2017

No incidents reported.

May 21, 2017

No incidents reported.

May 20, 2017

No incidents reported.

May 19, 2017

No incidents reported.

May 18, 2017

No incidents reported.

May 17, 2017
Resolved - We have resolved the underlying issue that affected device provisioning.
May 17, 05:48 EDT
Investigating - We are currently investigating an issue where new deployed servers were stuck on "queue" status.
May 17, 03:51 EDT
May 16, 2017

No incidents reported.

May 15, 2017

No incidents reported.

May 14, 2017

No incidents reported.