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All Systems Operational

About This Site

Welcome to Packet's home for keeping the interwebs updated about the status of our platform, API's, and other goodness.

Packet API   Operational
90 days ago
100.0 % uptime
Today
Packet Customer Portal   Operational
90 days ago
99.98 % uptime
Today
Packet Network   Operational
EWR1 Device Provisioning   Operational
AMS1 Device Provisioning   Operational
SJC1 Device Provisioning   Operational
NRT1 Device Provisioning   Operational
Packet Website   ? Operational
EWR1 Block Storage   Operational
AMS1 Block Storage   Operational
SJC1 Block Storage   Operational
NRT1 Block Storage   Operational
Packet Customer VPN   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Nov 17, 2017

No incidents reported today.

Nov 16, 2017
Resolved - This incident has been resolved.
Nov 16, 05:17 EST
Investigating - Our team is investigating a provisioning issue within our Frankfurt, DE (FRA1) site. We will update this status with additional details momentarily.
Nov 16, 04:38 EST
Nov 15, 2017

No incidents reported.

Nov 14, 2017
Resolved - This incident has been resolved.
Nov 14, 15:23 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 14, 13:19 EST
Investigating - We are experiencing slower than normal response times from the API and portal. Device provisioning may be inconsistent as a result during this time, and users may receive errors when attempting to visit the portal or query our API.
Nov 14, 12:16 EST
Resolved - This incident has been resolved.
Nov 14, 07:41 EST
Investigating - We are currently investigating a network related issue at SYD1 (Sydney), one of our Edge sites. Server provisioning at this location is currently affected.
Nov 14, 06:25 EST
Resolved - This incident has been resolved.
Nov 14, 07:08 EST
Monitoring - The issue affecting our public portal has been fixed and service has been restored. We are continuing to monitor and will post any updates as necessary.
Nov 14, 06:57 EST
Investigating - We are currently investigating an issue with connectivity to our public portal. Our public API and other services are unaffected.
Nov 14, 06:44 EST
Nov 13, 2017

No incidents reported.

Nov 12, 2017

No incidents reported.

Nov 11, 2017

No incidents reported.

Nov 10, 2017

No incidents reported.

Nov 9, 2017

No incidents reported.

Nov 8, 2017

No incidents reported.

Nov 7, 2017
Postmortem - Read details
Nov 9, 11:30 EST
Resolved - This incident has been resolved.
Nov 7, 02:02 EST
Identified - Network has been restored, but our team is still working on the NRT1 provisioning. For the meantime, please hold on NRT1 deploy/install.
Nov 7, 01:43 EST
Investigating - We are seeing an outage in NRT1 facility. Provisioning / Deprovisioning of devices and portal access via NRT1 is affected. Our team is already looking into this issue.
Nov 7, 00:53 EST
Nov 6, 2017

No incidents reported.

Nov 5, 2017

No incidents reported.

Nov 4, 2017

No incidents reported.

Nov 3, 2017

No incidents reported.